[Iceman_37]

For New Players

Q. Where can I create an account and download the game?
You can create your account at http://www.heroesofnewerth.com/create_account.php. After making your account, you can download the game at http://www.heroesofnewerth.com/download.php.
Q. Will I need real money to play?
No. You will have access to a Rotating Hero Pool of 15 heroes and will be able to play without paying a cent.
Q. Who has a Basic account?
Anyone who has created an account since HoN went Free-to-Play and has not become Verified.
Q. What are the benefits of being Verified?
Verified players are able to queue into Verified Only Matchmaking, are able to use the Report a Player system, and are given 5 free tokens to use. Verified players can be assured that players they are playing with take their accounts as seriously as they do.
Q. How do I become Verified?
You can become verified by reaching level 5 or by purchasing Gold Goblin Coins. This is to ensure you are serious about your account.
Q. I signed up to play with my friend who is a long time HoN player, will we be able to queue in Match Making together?
Yes! Verified and Basic accounts can play together, but will be unable to queue into a Verified Only game until both players are Verified.
Q. If I only have access to 15 heroes, will I be at a disadvantage in game modes like Single Draft and Banning Pick?
Certain game modes in HoN were designed around having access to the full hero pool. For these modes, we've created Tokens and Passes. Single Draft, All Random, Banning Pick, and Banning Draft require either a Token or a Game Pass to play.
Game Passes let you play these modes for a certain amount of time, as much as you want, playing any hero you want. Tokens allow you to play, and will get spent if you choose a hero you do not normally own. This allows us to guarantee that, in these game modes, all of your teammates are capable of choosing that critical counter-pick hero, instead of having strategy be limited by a restricted hero pool.
You'll get some Tokens for free when you become a Verified account. Aside from that, Tokens and Passes can be purchased via the in-game store.
Q. Can I still get a Legacy account?
No. These accounts are no longer available.
Q. Do I have to purchase heroes with real money if I want a hero not in the Hero Pool?
No. You can earn heroes by simply playing the game. However, if you would like to get a hero quicker, you can buy Gold Goblin Coins at http://www.heroesofnewerth.com/ purchase.